TAKNG A SHORT BREAK WE WILL REOPEN AUGUST 22ND THANK YOU XOXO

Policies

Privacy Statement

Twinkle Candle Company acknowledges your trust and is committed to protecting the information you provide us. Twinkle Candle Company will not sell, rent or trade e-mail addresses or disclose any personal information belonging to our valued customers, we respect your privacy and appreciate your business.

All Sales Are Final

Merchandise is only eligible for return if defective. We do not refund monies or make exchanges if a fragrance is not to your liking. If you have a manufacturing issue, please contact us immediately at twinklecandleco@hotmail.com 

Due to our candles being hand poured in small batches the appearance of each candle could differ slightly!

Changes or Additions To Orders

Please be sure your order is complete and as you want it, we can not make changes or add to orders once they have been processed and finalized. There can be no exceptions to this rule, thank you for understanding!

Shipping 

We use the good old fashioned post office for shipping at this time! Shipping charges are calculated per weight, 0-5 pounds $8 and 5-20 pounds $15.  
Shipping on orders over $100 are FREE!
All orders are shipped via USPS Regional or Flat rate boxes and First class mail.
Alaska and Hawaii orders are also shipped USPS Priority Mail.

 Disclaimer

  1. twinkle candle company is not responsible for - incorrect e-mail or postal address.
  2. twinkle candle company is not responsible for - damaged or missing items due to delivery mishandling.
  3. twinkle candle company shall not be responsible for any injuries, damages or losses of any kind due to your use of any product purchased from twinkle candle company. In any case, our maximum liability to you is the amount you paid for the product.
  4. We reserve the right to modify, alter or discontinue any policies and terms included herein at any time without notice.
  5. Your purchase from twinkle candle company signifies your acceptance of the aforementioned information and policies.